West Roxbury’s Favorite Auto Repair Since 1927

This place was amazing. Fixed my car so quickly and went above and beyond. Thank you to the whole team, the entire place is so kind and patient. I would go back for any car need and I’m so grateful to have them in my community.

Olivia Kennedy

Updating prior review…everyone at McCracken is continually helpful..providing the best service. Ten out of ten!!!!! As always, the best customer service. Honest, accommodating, friendly. I have been a customer for 20 years and always will be. Recommend without hesitation!

Laura Mahoney

Everyone that works here is incredibly helpful and patient. My car won’t run and I’m not able to get a tow truck but they have been super nice and accommodating about it. I haven’t even had my car worked on yet but I needed to leave a good review for how professional and stress free this has been. 10 out 10 would recommend!

Jonathan Jackson

I’ve been to this place 3 times and every time I’ve felt confident that I chose the right mechanic for my car. The place looks very innocuous – just a shell station – but they are open late and pretty much always get my car done before their estimated time. I’ve also never once felt like I was being overcharged or scammed because their prices are very reasonable. They are also flexible and very nice on the phone. Easy 5 stars.

Emma Bunker

Any of 3 Mc Cracken Auto services have a good quality service .and the staff.👍👍👍👍👍 .

Robert Prodigalidad

I just got my sticker. No problems, no waiting. Mike was awesome, as usual!! He’s been there for years and has always been helpful to me and makes sure I’ve got enough air in my tires. Thanks Mike!!!

mj curtis

great service with reasonable price. Lindsey was helpful letting me know exactly what my car needed done. first time customer will definitely be going back for future service.

Soraya Hernandez

I had a good experience with this mechanic shop, as my car needed an oil change and tire rotation. They tested the car and said it did not need alignment. I appreciated Steve’s honest and straight forward approach, he was not pushy like other mechanics who try to scare you and sell you more work than necessary. There’s also a convenient waiting room with a table, chairs, newspapers etc.

Doron Bracha

I wanted to say thank you to the team at McCracken, for allowing me to keep my vehicle on their lot, while waiting for it to be picked up by Wheels for Wishes charity. It took longer than expected, and you were all very gracious during the time the vehicle remained on your lot. Much appreciated, Tom Morris

Thomas Morris

Had not been to this Mobil station in many years. Did not respect prior owner.Went for an inspection sticker for my new car. The man who did my sticker was professional, efficient, helpful, nice, quick, etc. The girl on the register inside the building was also great. I will be a customer again at this station.

Betsy Rosenfeld

I came in with a check engine light on, was nervous about what the issue might be, was I going to be spending hundreds of thousands of dollars to fix the issue? Luckily I decided not to go to the Alston Toyota dealer and tried McCracken. Mark was great to chat with and told me to come in later that day. The technician checked the computer code which said I had a major fuel system leak, he asked if I’d recently refueled (I hadn’t but had noticed the cap loose/off the last time I did), he told me

K Ho

McCracken is a great family operated business. They are honest, timely, and they do great work! Thanks to them, we waited to buy a new vehicle, and the old minivan is as strong as ever after the work they did two years ago.

Faith Dantowitz

Jason and team were able to address my issue in a timely and professional manner. From the the test drive with me to assess my issue to the walk through and explanation with my car on the lift it was a great experience. Highly recommend them.

David

First time customer and I will definitely be back! Stephanie was super friendly and helpful on the phone and got me an appointment quickly. They fixed my issue quickly and the cost did not break the bank! I would highly recommend McCracken to any one in the area.

Teddy DeMarino

I cannot say enough good things about this shop, any time i’ve had work done here it’s been done right and they are reasonably priced. McCracken is an honest shop, they’ve never tried to push more/unnecessary work getting done on my car; which unfortunately is common amongst other shops trying to make a quick buck. I leave my car with them at ease. Between Stephanie (Receptionist) and Jason (Supervisor) the communication is immaculate. Extremely friendly and professional as well. With a ne

Fiona Jean

Jason and team did an excellent job! They were able to diagnose and repair the problem and helped me avoid an astronomical bill the dealership wanted to saddle me with. I would recommend McCracken’s for all your automotive needs.

David

Great work. Great people. The folks at McCracken are honest, skilled – that’s a given, they do great work – and they’re friendly and accommodating. Can’t get any better.

susan abbott